Privacy Policy
Protecting your data under South Africa’s POPIA Act (2013).
Last Updated: December 2025
RIDBS.co.za, operated by Retail Is Detail Business Strategy (RIDBS), respects your privacy under South Africa’s Protection of Personal Information Act (POPIA) 2013. This policy outlines how we collect, use, and protect personal data for South African retailers, FMCG professionals, and KZN supermarket managers accessing our supply chain and franchise solutions.
Data We Collect
We gather minimal personal information including:
- Contact Information: Name, email, and phone for contact forms and newsletter sign-ups.
- Business Details: Company and role for tailored retail consultations.
- Usage Data: IP address and browser type via cookies for site analytics. We do not collect sensitive data like ID numbers or financials through general site usage.
How We Use Your Data
Personal information is processed solely for:
- Responding to inquiries about SA retail FMCG solutions and supplier networks.
- Sending targeted updates on KZN franchise opportunities (opt-out anytime).
- Improving site performance—data is never sold or shared without explicit consent.
Legal Basis (POPIA Conditions)
Processing relies on legitimate interest for business communications and your consent for marketing. We limit retention to purpose completion, ensuring accuracy and security via encrypted hosting.
Your Rights
Under POPIA, you can:
- Access, correct, or delete your data by emailing info@ridbs.co.za.
- Object to processing or withdraw consent.
- Lodge complaints with the Information Regulator (inforeg@justice.gov.za).
Security Measures
Data is protected by SSL encryption, access controls, and regular audits. Breaches are reported within required timelines per 2025 POPIA amendments.
Cookies & Third Parties
Essential cookies enable functionality; analytics via Google (opt-out available). No data transfers outside SA without adequacy checks.
Contact Us
Questions? Reach RIDBS at info@ridbs.co.za.
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