RIDBS
RETAIL IS DETAIL
Store Operations Excellence
Optimizing daily operations. High standards. Efficiency.
“You can have the best strategy in the world, but if the shelves are dirty and the staff are untrained, you will fail. We fix the details that drive the RANDS.”
1. Standard Operating Procedures
“If it’s not written down, it doesn’t exist.”
Why?
Tribal knowledge is dangerous. We create the “Operating Manual” for your store so that standards are maintained even when you aren’t there.
We Deliver:
- Opening & Closing Checklists
- Cash Handling Protocols
- Receiving & Dispatch Manuals
- Systemizing for Franchising
⏱ Time: 3 – 5 Weeks
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Value: Systemizes your business so it runs without you.
2. Hygiene & Safety
“A dirty store is a closed store.”
Why?
Health inspectors and customers are unforgiving. We audit and upgrade your compliance to protect your license and reputation.
The Scope:
- HACCP Readiness Audit
- Cold Chain Temperature Logs
- Deep Cleaning Schedules
- Health Inspector Mock Audit
⏱ Time: 1 – 2 Weeks
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Value: Prevents shutdowns and reputational damage.
3. Loss Control
“Shrinkage is your silent partner.”
Why?
Every Rand lost to theft requires R20 in turnover to replace. We lock down the back door and the till points.
The Strategy:
- Receiving Bay “Blind Checks”
- Void & Refund Audits
- High-Risk Stock Caging
- Security Process Review
⏱ Time: 2 – 4 Weeks
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Value: Directly increases Net Profit by cutting theft.
4. Staff Productivity
“Don’t just pay for hours. Pay for output.”
Why?
Wages are your biggest expense. We ensure your roster matches your trading peaks and that staff are actually working.
We Optimise:
- Rostering vs. Trading Density
- SPH (Sales Per Man Hour)
- Task Allocation & Job Cards
- Reducing Overtime Costs
⏱ Time: 2 – 3 Weeks
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Value: Optimizing your biggest monthly expense line.
Operations is not glamorous. It is essential.
Ready to tighten the screws? Contact RIDBS today.
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